Contact

We’re Here to Help

Have a question about a Laurielle product, your skincare ritual, an existing order, delivery, return or warranty?

Send us a message using the contact form below. Please provide as much information as possible so we can assist you clearly and efficiently.

For order-related enquiries, include your:

• Full name
• Order number
• Email address used at checkout
• Brief description of the assistance you need

You may also attach photographs or a short video when contacting us about a damaged, incomplete or faulty product.

Contact Details

General and product support
info@laurielle.store

Returns, refunds and warranty support
billing@laurielle.store

Shipping, delivery, order changes and cancellations
shipping@laurielle.store

You can also reach us through the WhatsApp support button available on our website.

Our support continues beyond checkout. From tracking your delivery and helping you begin your ritual to assisting with returns or warranty concerns, we want you to feel informed and supported throughout your Laurielle experience.

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